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Design, Custom/Standard Order Placement and Installation Assistance

5/10/2020 by CPW

The final responsibility and validation of design assistance and order accuracy is the purchaser's responsibility. This responsibility includes all lighting, product placement, installation, electrical advice, meeting electrical code, and obtaining permits. Our goal is to help our customers based on the best of our knowledge. Still, we strongly urge customers to use qualified electricians and obtain the necessary building permits and inspections for your safety.

Custom Made-to-Order Drawings Creation

When drawings are created for custom Made-to-Order products after the third drawing change or order cancelation, a $25.00 charge per drawing will be assessed.

Products are non-returnable.

Made-to-Order Products

Within the product offerings such as our Slimline, Closet Rods, etc. products, which are cut-to-size, it is the purchaser's responsibility to verify the accuracy of the measurements and accessories. This category of products are non-returnable.